Who provides Premium
Moonfig Premium is provided by Innerside Inc., at the postal address below. Contact support@moonfig.app or leave a voicemail at +1 418-704-6818 for purchase support. Payment is processed by the app store shown at checkout.
What is included
Premium expands access to the Guide, its memory across past days, voice input, programs and Seasons, cloud backup and the sound library. The current paywall describes the exact included features and usage limits for the offer you select. A Season contains 14 sessions at your own pace. This page explains the offer; it is not a checkout or a promise that every feature is unlimited.
Price and billing
Monthly and yearly options may be offered. Before you confirm, the store displays the total amount charged, currency, applicable taxes, billing interval and renewal conditions. A yearly price is charged as a yearly amount, even if an equivalent monthly amount is also displayed. The applicable price is the price shown by the store before purchase. Do not purchase if the checkout information is incomplete or unclear; contact us first.
Trials, access and renewal
If your offer includes a trial, the store shows eligibility, duration, the cancellation deadline and the price due after the trial. Unless cancelled in time, the subscription begins charging and renews automatically. Access starts when the store confirms the purchase or trial. Free early-access grants expire on their displayed date without becoming a paid subscription. Do not rely on an additional reminder email to cancel: use the date and instructions shown by the store.
How to cancel
Use Settings → Subscription in Moonfig, or manage subscriptions directly in the store. In Google Play: Payments & subscriptions → Subscriptions → select the Moonfig subscription. On Apple devices: Settings → your name → Subscriptions. Follow the store’s cancellation deadline before the next renewal. Cancellation stops future renewal; access normally lasts through the paid period. Removing the app or deleting an account does not stop store billing.
The 14-day guarantee
Email support@moonfig.app within 14 days of your first Premium payment for a full refund, no questions asked. Include the order reference, account email and purchase date so we can locate the payment. Do not send a password or card details. This guarantee does not limit any other cancellation or refund rights you have under applicable law. For a renewal dispute or another billing problem, contact support; your statutory rights still apply.
Request a refundKeep your purchase information
Keep the store confirmation and the offer details shown before you confirm. This page and the Terms of Use can be printed or saved with your browser. The French version is presented first; choosing English is optional. Updated 8 October 2026. This page does not process purchases; the store shows the final offer before purchase.
Terms of useSomething to ask?
There’s a person to write to.
Innerside Inc.
BP Québec Haute-Ville, 5 rue du Fort, Box 25, Québec, QC G1R 2J0, Canada
+1 418-704-6818 · Voicemail